our cancellation policy
what's your cancellation policy?
we don't offer any refunds but we will reschedule your picnic or issue a credit with enough advance notice.
for parties of 2, 3, or 4 guests: no refunds. full credit up to 48 hours in advance. 72 hours-12 hours, we charge a 50% cancellation fee. same-day cancellations and no shows will not be issued a credit.
for parties of 5-24 guests: no refunds. changes and cancellations made 1 week or more in advance will be issued a full credit; 7 days-2 days in advance, we charge a 50% cancellation fee. cancellations within 48 hours will not be issued a credit.
for parties of 25+ guests: no refunds; changes and cancellations made 2 weeks or more in advance will be issued a full credit; cancellations or changes made within 14 days of the picnic will not be issued a credit.
what if there’s bad weather?
we sometimes have to move locations or change dates due to weather. if it looks like it may affect your reservation, we will contact you in advance of your picnic to discuss your options. there is no cancellation charge for rescheduling your picnic due to the weather.